Average Reviews:
(More customer reviews)I ordered the unit and it took 26 days to arrive. Assembly was straightforward and the fit and finish was fine. Hooked the unit up to a manual switch and it was underpowered for the house. After much effort, it was clear that the generator pumped out a solid 100 volts ac, not 120. It couldn't even run a handtool at full power. HMMM.... 10,000 watts, eh? Next came Porter Cable NATIONAL service. It took them 48 hours to respond and when they did, it was basically to say its not their problem -try the local service center to see if they fix generators. The local service place was more sympathetic, but that doesn't put power in your lines. I am probably going to be stuck lugging a 350 lb. brand new generator to see if they can find out what's wrong. I'll give the generator 2 stars on looks alone. But I would much prefer a generator that is useable and that has a service crew that is even minimally interested in helping. One way or another I will get this thing to work, but for something that costs over $2ooo, I would have expected a generator that had been inspected by someone other than me.
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