Average Reviews:
(More customer reviews)I purchased this generator because I wanted a small generator that would provide both 120 and 240 volts. You have to read the generator descriptions very carefully because they are generally written by someone who has little electrical knowledge or they are written by the company and are sometimes misleading. For instance, this generator would be rated at the surge capacity of 3500 watts by many manufacturers instead of the 3000 watts that Amazon lists. The generator started at the first pull and I purchased an RV plug to connect to the circular twistlock plug that comes with the generator. This plug costs about twenty dollars but is included with the generator. I wanted to be able to get the full output at 120 volts so I put in a call to the phone number painted on the generator and found the people manning the phones didn't know what they were talking about. I put in an inquiry at Wen's website and got a call the next day from someone who was very helpful. So here is the deal: When the 120/240 switch is set at 120, the full 25 amps is available at either of the 120 receptacles. When the switch is set at 240, 120 volts is available at the twistlock and so is 240 volts. But, since the two outputs of the generator are now in series, you can only pull reduced amperage of about 13 amps from either the 120 or 240 volts, but not both. This is a very good design and so far the generator has never failed to start on the first pull. I am very pleased with it. I have an associate degree in electronics and have a good deal of experience in this are.
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