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(More customer reviews)Yesterday I took my brand new V Star 950 Tourer in for first service at 600 miles. I supplied my own K&N oil filter (which I purchased from Amazon.com) for the oil/filter change. The service manager said Ok they would use it. In fact, he informed me that they sold the same K&N filters right there at the dealership.
Later that day, as I was checking out and paying the bill, the dealership owner made a snide remark about my using a second rate K&N filter and implied that it could result in denial of a warranty claim if I had engine problems.
Well after I got home and thought about it I wrote Mr. Dealer a concise e-mail to let him know that his comment disturbed me so much that unless he provides me a written affirmation that using a K&N oil filter CANNOT and WILL NOT affect any potential future warranty claims that I will CANCEL my 48-month Yamaha Extended Service plan and get a refund. I have 30 days to do that and receive a full refund (minus a small admin fee). I am anxiously awaiting Mr. Dealer's response.
But regardless of what the dealer says to convince me otherwise, I intend to cancel the Y.E.S. plan before my 30 day period ends. Why wait until 3 or 4 years down the road to find out the $700 Yamaha Extended Service Plan is WORTHLESS? By that time I could only be refunded a small fraction of the original contract purchase price.
Anyhow, I am still angry and disturbed and plan to tell my story to K&N directly. I'm sure K&N also will be angry and disturbed about this dealership implication.
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