Average Reviews:
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If there is zero star, I would give zero for this vendor/ product/Amazon customer service. I bought this combo from Northern Tool & Equipment, an Amazon market seller, in January. When it arrived, I noticed the base rails on both stands are bended, they might get damaged during shipping as there is no additional cushion added other than the original manufacture packing. The original packing only has a few cardboards inside trying to secure the devices in position, however, it barely works to support the heavy stuff. In terms of the jack, after jacking up my Audi A4 a few times, the jack ceased working last week, looks like it develops a leak and can't jack up a compact car anymore. Since Amazon claims that the A-Z policy can guarantee your money back if something goes wrong, I complained the problem to Amazon, however, when you really come to the point, you start realizing the A-Z policy is just a piece of crap. Amazon simply push you out and ask you to contact the seller to resolve the issue. The seller only offers replacement, for a "quality" stuff like this, I doubt anyone would like to risk his life giving them a second chance. I talked to Amazon that I need to return it, but Amazon keeps saying if the replacement doesn't work out, we will file a claim on behalf of you. What happens if the jack stand can't hold up at the second time? Be aware of the Amazon market seller, be ware of the Amazon customer of service. Very bad online buying experience.
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